Returns & Exchanges
At 40 Dash, we prioritize the freshness and quality of our food products. If your order arrives damaged or incorrect, please review our streamlined return process to receive a prompt replacement or refund.
Document the Issue
Take clear photos of the damaged item or incorrect product immediately upon delivery to help us verify the claim.
Contact Support
Email our customer service team within 48 hours of receipt with your order number and the attached photographic evidence.
Await Authorization
Our quality assurance team will review your request within one business day and provide an approval code if the return criteria are met.
Receive Resolution
Once approved, we will either dispatch a fresh replacement at no extra cost or issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing